Out of Hours Service
Wandle Housing Association Limited
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Key details
Procurement
- 79510000 Telephone-answering services
What happened
Wandle Housing Association Limited awarded this contract to Morgan Sindall Property Services Limited worth £300,000 on 22 Jan 2026. The contract runs until 31 Mar 2027.
Description
Wandle Housing Association has completed a direct award via the Pagabo Total Facilities Management Framework, Lot 3- Facilities Management Services up to £1m annual Call Off Contract Value.
The contract is for the provision of an Out of Hours (OOH) call handling service to ensure residents receive timely and effective support for emergency housing repairs outside of standard working hours.
Additional information: Wandle Housing Association has completed a direct award via the Pagabo Total Facilities Management Framework, Lot 3- Facilities Management Services up to £1m annual Call Off Contract Value.
This contract is for 12 months with four consecutive 12 months extension options available. This makes the total maximum term of 60 months with no further option to extend.
Awarded supplier
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Identifiers
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External ID: cf-ocds-b5fd17-3cf98f53-93c2-485b-bdbf-bce6cf42ebfc • Added 29 April 2026