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GB-Hull: IT Service Desk
Bip Solutions Limited
Awarded
services
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Key details
Contracting authority
Region
Hull
Delivery: Yorkshire and the Humber, United Kingdom
Sector
Contract value
£57,600ex VAT
Submissions closed
30 March 2026
Published
2 April 2026
Procurement
Contract period
1 April 2026 - 31 March 2030
4 years
Procedure type
Other - Not Disclosed
CPV classifications
- 72222300 Information technology services
What happened
Bip Solutions Limited awarded this contract to Freshworks Inc. worth £57,600 on 31 Mar 2026. The contract runs until 31 Mar 2030.
Description
Provision of a cloud-based IT Service Management (ITSM) solution to support the Authority's internal IT service operations
Additional information: Award through CCS G-Cloud 14 Framework
Awarded supplier
Supplier
Freshworks Inc.
Award value
£57,600
Award date
31 March 2026
Contact
Address
Headquarters, Summergroves Way, Hull, HU4 7BB
Contact name
Gary Sivewright
Email
Phone
Identifiers
Buyer reference
BIP1026384086
Notice ID
e4fef314-189c-4334-95f1-0e96efa27fa7-891409
OCID
ocds-b5fd17-eb13a454-60cf-4493-aaeb-ba4f9c411311
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External ID: cf-ocds-b5fd17-eb13a454-60cf-4493-aaeb-ba4f9c411311 • Added 29 April 2026