Measured Term Contract for the Service, Maintenance and Repairs of Passenger, Platform and Goods Lifts

North Ayrshire Council require the servicing, maintenance and repairs of platform, passenger and goods lifts throughout housing and non-housing properties within the NAC area, including the Isle’s of Arran and Cumbrae.

The requirement includes planned inspection, servicing, testing and certification, alongside reactive and emergency repairs, providing a 24‑hour emergency call‑out service, 365 days per year.

Tenderers must agree to accept the SBCC Measured Term Contract (MTC / Scot 2019), NAC Exit Terms and Conditions and NAC Model Form Additional Contract Terms as the contract will be let on these terms.

The contract shall commence on 1st July 2026 for a period of 3 years with an end date of 30th June 2029. The contract will terminate on this date unless otherwise advised in advance. An option to extend for an additional period of up to 24 months will be at the sole discretion of NAC and subject to satisfactory performance and funding.

Quality Management Procedures

1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1.

Health and Safety Procedures

1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1.

Environmental Management Procedures

1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate or the bidder must have a regularly reviewed documented policy regarding environmental management, see attachment at SPD question 4D.2.

Bidders may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

The contract shall commence on 1st July 2026 for a period of 3 years with an end date of 30th June 2029. The contract will terminate on this date unless otherwise advised in advance. An option to extend for an additional period of up to 24 months will be at the sole discretion of NAC and subject to satisfactory performance and funding.