Provision of a Human Resources Information System (HRIS) / Caffael System Gwybodaeth Adnoddau Dynol
Social Care Wales
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Key details
Procurement
- 48000000 Software package and information systems
- 72000000 IT services: consulting, software development, Internet and support
What happened
Social Care Wales awarded this contract to HealthBoxHR Ltd worth £79,400 on 21 Apr 2026. The contract runs until 31 Jul 2029.
Description
Social Care Wales intends to procure a secure, user-friendly HR Information System (HRIS) to streamline HR processes, improve efficiency, and ensure compliance with bilingual and accessibility standards. The system will support HR teams, line managers, and employees through automation, integration, and self-service functionality.
Key Objectives
~Implement a secure HRIS that simplifies HR operations and enhances user experience.
~Enable efficient management of personal data, absence tracking, performance reviews, and reporting.
~Ensure full bilingual functionality (Welsh and English) and compliance with WCAG 2.2 accessibility standards.
~Provide self-service portals for employees and line managers.
~Improve efficiency through automation and integration with existing systems.
Core Requirements
HR Functionality:
~Employee data management (personal details, job/pay records, equality data).
~Absence and leave management with automated carry-forward.
~Training record management and integration with IHASCO LMS.
~Standard and custom HR reporting (workforce composition, pay gap, retention, attendance).
~Notifications for tasks and workflows.
Employee & Manager Self-Service:
~Leave requests and approvals.
~Time and attendance tracking with carry-over functionality.
~Performance management (objectives, review notes).
~Ability to update personal details with HR notifications.
Technical & Integration:
~Compatibility with Microsoft products (Forms, SharePoint).
~Secure login (at least 2FA but preferably SSO) and role-based permissions
~Document storage for HR and managers.
~Ongoing technical support and training under SLA.
Compliance:
~Full bilingual functionality (Welsh/English).
~Accessibility compliance with WCAG 2.2.
~GDPR and data protection considerations (including DPIA support).
~Registered as a data controller with ICO
~Cyber Essentials Plus
~Data to be held in UK (or EEA if there are no alternative options)
Future Considerations
~Integration with Applicant Tracking System and extended Learning Management System.
Mae Gofal Cymdeithasol Cymru’n bwriadu caffael System Gwybodaeth Adnoddau Dynol (HRIS) ddiogel, hawdd ei defnyddio i symleiddio prosesau AD, gwella effeithlonrwydd, a sicrhau cydymffurfiaeth â safonau dwyieithog a hygyrchedd. Bydd y system yn cefnogi timau AD, rheolwyr llinell a gweithwyr trwy awtomeiddio, integreiddio, ac ymarferoldeb hunanwasanaeth.
Amcanion Allweddol:
~Gweithredu HRIS dogel sy'n symleiddio gweithrediadau AD a gwella profiad y defnyddiwr.
~Galluogi rheoli data personol effeithlon, tracio absenoldebau, adolygiadau perfformiad, ac adrodd.
~Sicrhau ymarferoldeb dwyieithog llawn (Cymraeg a Saesneg) a chydymffurfiaeth â safonau hygyrchedd WCAG 2.2.
~Darparu pyrth hunanwasanaeth i weithwyr a rheolwyr llinell.
~Gwella effeithlonrwydd trwy awtomeiddio ac integreiddio â systemau presennol.
Gofynion Craidd
Ymarferoldeb AD:
~Rheoli data cyflogeion (manylion personol, cofnodion swydd/cyflog, data cydraddoldeb).
~Rheoli Absenoldeb a gwyliau gyda chario drosodd awtomataidd.
~Rheoli cofnodion hyfforddi ac integreiddio â IHASCO LMS.
~Adrodd elfennau safonol ac arferol adnoddau dynol (cyfansoddiad y gweithlu, bwlch cyflog, cadw staff, presenoldeb).
~Hysbysiadau ar gyfer tasgau a llifoedd gwaith.
Hunanwasanaeth Gweithwyr a Rheolwr:
~Cymeradwyo ceisiadau ar gyfer gwyliau.
~Tracio amseroedd a phresenoldeb gydag ymarferoldeb cario drosodd.
~Rheoli perfformiad (amcanion, nodiadau adolygu).
~Y gallu i ddiweddaru manylion personol gyda hysbysiadau AD.
Technegol ac Integreiddio:
~Cydnawsedd/cydnabyddiaeth â chynhyrchion Microsoft (Ffurflenni, SharePoint).
~Mewngofnodi diogel (o leiaf 2FA ond yn delfrydol SSO) a chaniatâd/cymeradwyo ar sail rôl.
~Storio dogfennau ar gyfer AD a rheolwyr.
~Cymorth technegol parhaus a hyfforddiant o dan CLG.
Cydymffurfiad:
~Ymarferoldeb dwyieithog llawn (Cymraeg/Saesneg).
~Cydymffurfio â WCAG 2.2.
~GDPR ac ystyriaethau diogelu data (gan gynnwys cymorth DPIA).
~Wedi'i gofrestru fel rheolydd data gydag ICO
~Hanfodion Seiber Plws
~Data i'w gadw yn y DU (neu'r AEE os nad oes opsiynau arall)
Ystyriaethau yn y dyfodol:
~Integreiddio â System Tracio Ymgeiswyr a System Rheoli Dysgu estynedig.
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View all →External ID: fts-ocds-h6vhtk-05ee64 • Added 21 April 2026