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DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027

Department of Health and Social Care

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Department of Health and Social Care, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
London
Contract value
£10,080ex VAT
Submissions closed
27 March 2026
Published
14 April 2026

Procurement

Contract period
3 April 2026 - 2 April 2027
1 year
Procedure type
Call-off from a framework agreement
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

Department of Health and Social Care awarded this contract to Freshworks Inc. worth £10,080 on 27 Mar 2026. The contract runs until 2 Apr 2027.

Description

Email Ticketing Platform

Awarded supplier

Supplier
Freshworks Inc.
Award value
£10,080
Award date
27 March 2026

Contact

Address
39 Victoria Street, London, SW1H 0EU
Contact name
DDaT Commercial Team

Identifiers

Buyer reference
CF-3489000D0O000000rwimUAA
Notice ID
eb454634-a480-4b71-9953-dcc27b9918b1-892826
OCID
ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91

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External ID: cf-ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91 • Added 15 April 2026