Pre Front Door Integrated Urgent Care Services - Coventry and Warwickshire

[NHS Coventry and Warwickshire Integrated Care Board (CW ICB) are seeking expressions of interest from suitably qualified and experienced providers for the provision of a comprehensive Pre-Front Door Integrated Urgent Care (IUC) model across Coventry and Warwickshire.

This model requires a single, accountable Lead Provider in each of the two geographical areas: Coventry (Lot 1) and Warwickshire (Lot 2)

The appointed Lead Providers will be responsible for the end-to-end design, mobilisation, delivery, clinical governance and continuous improvement of a whole-system urgent care pathway spanning NHS 111 interfaces, GP out of hours, UTC/MIU, ambulance conveyance alternatives, Emergency Department front-door streaming, same-day emergency care, diagnostics, community response and neighbourhood urgent care pathways.

The ICB is not seeking a provider of isolated urgent care components. It is seeking an organisation with the scale, capability, and system leadership to deliver an integrated Lead Provider model. Providers must therefore bring together all interdependent services, healthcare professionals and current Providers, including urgent primary care, community response, and mental health crisis interfaces, into a coherent, accountable and high-performing model.

Contract Length is expected to be 5 years, commencing 1st September 2027 with the Commissioner having the option to extend the Contract for up to a further 5 years.

This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. In addition, neither the placement of this notice nor any subsequent notice shall bind the Commissioner to the award of any contract.

Providers wishing to bid for this opportunity should access the e-tendering portal, as detailed below, where they can find submission requirements and relevant information of the services. Providers should read the instructions carefully before compiling their submission. Providers must submit their bid via the e-tendering portal only.

To access the relevant documentation relating to this opportunity, please follow the instructions below on how to access the eTendering portal: 1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously) 2) Once registered, login to the system and look for Quote/tender "C477447 - Pre Front Door Integrated Urgent Care Services - Coventry and Warwickshire","Purchased Healthcare] NHS Coventry and Warwickshire Integrated Care Board