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CR_5445 Consumer Survey on Secondary Ticketing

Department for Business & Trade

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Department for Business & Trade, and hundreds more across the UK public sector.

Key details

Contracting authority
Department for Business & Trade
Public authority - central government
Region
London
Contract value
£14,000ex VAT
Submissions closed
Not stated by buyer
Published
8 October 2026

Procurement

Contract period
17 June 2026 - 17 August 2026
2 months
Procedure type
Below threshold - without competition
CPV classifications
  • 73110000 Research services

What happened

Department for Business & Trade awarded this contract to Savanta Group Limited worth £14,000 on 16 Jun 2026. The contract runs until 17 Aug 2026.

Description

This is an awarded contract and has been published for transparency purposes.

This procurement is to deliver a baseline online consumer survey on purchasing and reselling tickets for live events in the UK. The research will provide baseline evidence for monitoring and evaluation of the planned policy to cap resale prices at face value and will improve understanding of pricing, fees, platforms, consumer behaviour and consumer harm in the ticket resale market.

Awarded supplier

Supplier
Savanta Group Limited
GB-PPON: PHGQ-5323-ZTVR
Award value
£14,000
Award date
16 June 2026

Contact

Address
Old Admiralty Building, London, SW1A 2DY

Identifiers

Buyer reference
PR_5285
Notice ID
095211-2026
OCID
ocds-h6vhtk-0783c4

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External ID: fts-ocds-h6vhtk-0783c4 • Added 8 October 2026