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Omni-Channel Customer Contact Platform - Direct Award via Framework

Bracknell Forest Borough Council

Awarded
goods
Framework agreement

This tender has closed

The submission deadline for this contract has passed. There may be more active goods tenders from Bracknell Forest Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
England
Delivery: England, United Kingdom
Contract value
£383,290ex VAT
Submissions closed
28 September 2026
Published
5 October 2026

Procurement

Contract period
4 October 2026 - 4 October 2029
Initial 36 months, total 36 months
Contract review date
4 October 2027
Procedure type
Other (Framework - Direct Award)

What happened

Bracknell Forest Borough Council awarded this contract to Netcall Technology Limited worth £383,290 on 5 Oct 2026. The contract runs until 4 Oct 2029.

Description

Omni-Channel Customer Contact Platform contract to be awarded via Direct Award using NHS SBS10521 - Lot 1

Product: Liberty Converse CXI

Supplier: Netcall

Awarded supplier

Supplier
Netcall Technology Limited
Award value
£383,290
Award date
5 October 2026

Contact

Address
Time Square, Market Street, Bracknell, RG12 1JD
Contact name
Mr Simon Basran

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External ID: procontract-register-85d2afaa-afc0-f111-813c-005056b64545 • Added 6 October 2026