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RENEWAL OF MAINTENANCE AND SUPPORT PACKAGE FOR CUSTOMER SUPPORT LINE
North Lincolnshire Council
Awarded
services
SME-friendly
VCSE-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from North Lincolnshire Council, and hundreds more across the UK public sector.
Key details
Contracting authority
North Lincolnshire Council
local council
Region
Yorkshire and the Humber
Delivery: Yorkshire and the Humber, United Kingdom
Sector
Contract value
Not stated by buyer
Submissions closed
21 October 2022
Published
9 November 2022
Procurement
Contract period
31 October 2022 - 30 October 2024
2 years
Procedure type
Open procedure
CPV classifications
- 72250000 System and support services
- 72253000 Helpdesk and support services
- 72253200 Systems support services
- 72261000 Software support services
What happened
North Lincolnshire Council awarded this contract to Daisy Communications Ltd worth £42,580 on 31 Oct 2022. The contract runs until 30 Oct 2024.
Description
North Lincolnshire Council is looking to source a support and maintenance contract for the support of our existing customer contact centre platform, MiContact Centre Enterprise, with full maintenance and support.
Awarded supplier
Supplier
Daisy Communications Ltd
Award value
£42,580
Award date
31 October 2022
Contact
Address
Church Square House, 30-40 High Street, Scunthorpe, DN15 6NL
Contact name
Gemma Giles
Email
Identifiers
Buyer reference
20221109153848-104106
Notice ID
9c73fe82-f212-4bb9-96fb-1ea2a11c366c-588521
OCID
ocds-b5fd17-018f5a7b-54e8-4637-bf8d-da33fc762c90
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External ID: cf-ocds-b5fd17-018f5a7b-54e8-4637-bf8d-da33fc762c90 • Added 5 October 2026