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Automatic Voter Registration: EMS changes IDOX

Llywodraeth Cymru / Welsh Government

Awarded
services
Wales

This tender has closed

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Key details

Contracting authority
Llywodraeth Cymru / Welsh Government
Public authority - central government
Region
Cardiff
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
5 October 2026

Procurement

Contract period
16 October 2026 - 31 December 2027
1 year
Possible extension to 31 May 2028 · 1 year, 7 months in total
Extension terms: Periods totalling no more than 6 months
Procedure type
Direct award
CPV classifications
  • 72262000 Software development services
  • 72263000 Software implementation services
  • 15000000 Food, beverages, tobacco and related products

What happened

Llywodraeth Cymru / Welsh Government awarded this contract to Idox Software Ltd worth £797,404 on 25 Aug 2026. The contract runs until 31 Dec 2027.

Description

This Contract Award Notice informs the market of Welsh Government's decision to award a contract to the Supplier for the provision of software development, testing, implementation and support services to enhance the Supplier's Electoral Management System used by Welsh local authorities in support of the introduction of Automatic Voter Registration in Wales. The services include the design, development and deployment of functionality required to implement legislative changes relating to electoral registration and administration, including elector matching capabilities, elector registration processes, communications functionality and associated system enhancements. The contract forms part of a wider programme of Electoral Management System changes being implemented across Wales to support new electoral legislation.

As detailed in the Transparency Notice, the contract relates to modifications and enhancements to the Supplier's existing proprietary Electoral Management System platform. Welsh Government concluded that only the Supplier could deliver the required services because it owns and maintains the relevant platform and possesses the intellectual property rights, technical knowledge and access necessary to undertake the required development work. Welsh Government further concluded that no reasonable alternative supplier could deliver the required functionality.

Welsh Government considers that the conditions for direct award were met under Section 41 and Schedule 5, Paragraphs 5 and 6 of the Procurement Act 2023, as only the Supplier could provide the required services due to intellectual property rights, exclusive rights and an absence of competition for technical reasons, and no reasonable alternative existed.

Welsh Government will not enter into the contract until expiry of the applicable standstill period.

Awarded supplier

Supplier
Idox Software Ltd
GB-PPON: PYXN-6943-DMZG
Award value
£797,404
Award date
25 August 2026

Contact

Address
Gwasanaethau Caffael Corfforaethol / Corporate Procurement Services, Cardiff, CF10 3NQ

Identifiers

Buyer reference
C198/2026/2027
Notice ID
093671-2026
OCID
ocds-h6vhtk-078058

Explore related tenders

External ID: fts-ocds-h6vhtk-078058 • Added 5 October 2026