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Contact Centre Services

Companies House

Awarded
services
Wales

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Key details

Contracting authority
Region
Cardiff
Contract value
£9,060,383ex VAT
Submissions closed
29 April 2022
Published
15 February 2023

Procurement

Contract period
1 November 2022 - 31 October 2025
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 79342300 Customer services
  • 79512000 Call centre

What happened

Companies House awarded this contract to ARVATO LIMITED worth £9,060,383 on 21 Jun 2022. The contract runs until 31 Oct 2025.

Description

Contact Centre Services for Companies House

Awarded via CCS RM6181 Outsourced Contact Centre and Business Services

Awarded supplier

Supplier
ARVATO LIMITED
Award value
£9,060,383
Award date
21 June 2022

Contact

Address
Crown Way, Cardiff, CF14 3UZ
Contact name
Procurement

Identifiers

Buyer reference
CF-0002500D3z000002KGVVEA4
Notice ID
4ca8f51c-a466-4400-88fe-84b5d56defc6-615113
OCID
ocds-b5fd17-62eff0c2-9fd6-4698-8846-304aa7db1904

Explore related tenders

External ID: cf-ocds-b5fd17-62eff0c2-9fd6-4698-8846-304aa7db1904 • Added 4 October 2026