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Call Centre Ancillary Services - Workforce Management System

North Yorkshire County Council

Awarded
goods
SME-friendly
VCSE-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active goods tenders from North Yorkshire County Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Yorkshire and the Humber
Delivery: Yorkshire and the Humber, United Kingdom
Contract value
Not stated by buyer
Submissions closed
20 February 2023
Published
6 March 2023

Procurement

Contract period
22 February 2023 - 31 March 2026
3 years
Procedure type
Direct award
CPV classifications
  • 48000000 Software package and information systems

What happened

North Yorkshire County Council awarded this contract to Opus Business Systems Limited t/a Opus Telecoms worth £227,400 on 20 Feb 2023. The contract runs until 31 Mar 2026.

Awarded supplier

Supplier
Opus Business Systems Limited t/a Opus Telecoms
Award value
£227,400
Award date
20 February 2023

Contact

Address
County Hall, Racecourse Lane, Northallerton, DL7 8AD
Contact name
Laura Baxter

Identifiers

Buyer reference
20230306104431-104117
Notice ID
bd936e87-2da0-4726-8af4-b717cd8f2ef1-621385
OCID
ocds-b5fd17-59ca586d-7a24-499f-8d18-0dd8f5be561e

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External ID: cf-ocds-b5fd17-59ca586d-7a24-499f-8d18-0dd8f5be561e • Added 4 October 2026