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Call Centre Ancillary Services - Interactive Voice Assistant Phase 2
North Yorkshire County Council
Awarded
goods
SME-friendly
VCSE-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active goods tenders from North Yorkshire County Council, and hundreds more across the UK public sector.
Key details
Contracting authority
North Yorkshire County Council
local council
Region
Yorkshire and the Humber
Delivery: Yorkshire and the Humber, United Kingdom
Sector
Contract value
Not stated by buyer
Submissions closed
14 February 2023
Published
2 March 2023
Procurement
Contract period
22 February 2023 - 31 March 2024
1 years
Procedure type
Direct award
CPV classifications
- 48000000 Software package and information systems
What happened
North Yorkshire County Council awarded this contract to Opus Business Systems Limited t/a Opus Telecoms worth £580,374 on 16 Feb 2023. The contract runs until 31 Mar 2024.
Description
Initial term: 22 February 2023 - 31 March 2024
OTE 1: 01 April 2024 - 31 March 2025
OTE 2: 01 April 2025 - 31 March 2026
Awarded supplier
Supplier
Opus Business Systems Limited t/a Opus Telecoms
Award value
£580,374
Award date
16 February 2023
Contact
Address
County Hall, Racecourse Lane, Northallerton, DL7 8AD
Contact name
Laura Baxter
Email
Phone
Identifiers
Buyer reference
20230302140641-104117
Notice ID
e55ae1c6-f7ce-472a-984f-7e2bc5e8433c-620535
OCID
ocds-b5fd17-a84c1816-dfcf-4d19-8fb5-adea9e338f5c
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