22 055 - Translation & Interpretation Services

The Council intends to appoint a single Provider to deliver a fully managed Translation, Interpretation and Transcription Service. The service shall include provisions for: -

• Face to Face Interpretation Services (Verbal)
• Face to Face Interpretation Services (Non-Verbal)
• Telephone Interpretation Services Scheduled
• Telephone Interpretation Services on Demand
• Video Interpretation Services (Verbal)
• Video Interpretation Services (Non-Verbal)
• Document translation, including Braille, Large Print, Easy Read and Audio Transcriptions.

Interpretation and translation services are required by a varied cross section of the Council but predominantly Children's Services. The services are commissioned from all Council office locations across Cheshire East and can take place in a variety of locations, including but not limited to schools, courts, children's centres, clients homes and hospitals across the borough.

The successful bidder will be able to provide translation and Interpretation services to a range of languages. The current Top 2 languages that the Council has requirements for are Polish and Slovak.

Additional information: The initial contract term will be 2 years with 2 options to extend: 1 x 24 months and 1 x 12 months extension options to be exercised at the discretion of the Council. Tender documents can be accessed via The Chest at https://www.the-chest.org.uk/ reference number DN630261