Ofwat Board Software

Awarded using Ofwat's Standard Terms and Conditions for Goods and Services.

Requirements and Specifications: Ofwat Board Software

General

• The Customer will require a minimum of 25 licences - 18 users and 7 administrators (we may need a few additional licences at a later stage). The Supplier must detail the options and process for increasing the licence count if required by the customer at a later date during the term of the contract.
• The solution must be compatible with existing client devices - Microsoft Surface Pro (Windows 8.1 and Windows 10), Apple iPads and iPhones (IOS 15.4).
• The solution must be compatible with Microsoft Edge and Safari as a minimum but ideally should be browser agnostic.
• The solution must be compatible with documents produced in Microsoft 365 (Word, Excel, PowerPoint, able to access hyperlinks within documents, and upload video clips) and PDF documents.
• The Supplier must detail how the system will be accessed e.g. via use of an app or web browser or both with the ability to access the system from multiple devices at the same time.
• If client software is required to be installed on a Windows computer the Supplier must confirm whether an offline executable file is available for software installation. It should be noted that the customer's users do not have local admin rights to install software and cannot download executable files from the internet and any software installation would need to be carried out by the customer's internal IT team.
• The Solution should be easy to navigate for both administrators and for end users.
• It is a requirement of Ofwat that the hosting remain within the UK and that all data is stored and processed within the UK.
• The Supplier must detail the process and timescale for removing / exporting Customer data at the contract expiry date.

Along with:

Administrative functionality Main User Functionality Information Security Hosting & Technical Support