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Lakeside Arts Box Office & CRM System

The University of Nottingham

Awarded
services

This tender has closed

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Key details

Contracting authority
Region
Nottinghamshire
Contract value
Not stated by buyer
Submissions closed
31 August 2022
Published
21 July 2023

Procurement

Contract period
1 September 2023 - 31 August 2026
3 years
Procedure type
Open procedure
CPV classifications
  • 22459000 Tickets
  • 48481000 Sales or marketing software package
  • 48100000 Industry specific software package
  • 72420000 Internet development services
  • 48000000 Software package and information systems

What happened

The University of Nottingham awarded this contract to Spektrix on 7 Mar 2023. The contract runs until 31 Aug 2026.

Description

The University requests tenders from sufficiently experienced and qualified Suppliers to establish a contract agreement for the provision of a Box Office & CRM System.

Based at the South Entrance to University Park Campus, Lakeside Arts is the University of Nottingham's arts centre and programme. We enable diverse audiences (staff, student and the wider public) to engage with inspirational creative experiences.

We deliver performances, workshops and exhibitions across multiple and differing spaces. These include: seated events in our theatre and recital hall; outdoor events in Highfields Park and University Park; workshops in schools; free but sometimes ticketed exhibitions across multiple galleries, and performances and other events at other venues/locations away from Lakeside.

Many events at Lakeside - both in-person and digital (live-streamed) - can be accessed by ticketed admission only. Because of this, a Box Office and CRM system that is flexible, robust, able to sell tickets online and offline, and deliver audience and booking insights is essential to Lakeside successful operation.

Awarded supplier

Supplier
Spektrix
Award date
7 March 2023

Contact

Address
Lenton Lane, Nottingham, Nottinghamshire, NG7 2RN
Contact name
Karella Henegan

Identifiers

Buyer reference
IT-55-1210-1581/ITT/KH - AWARD
Notice ID
698bc2fe-ef83-482e-ab6e-116c069ac443-664805
OCID
ocds-b5fd17-35be0fbf-0a62-46d0-8c6d-5739aaa756cc

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External ID: cf-ocds-b5fd17-35be0fbf-0a62-46d0-8c6d-5739aaa756cc • Added 4 October 2026