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Case Management Solution for ACRO

Thames Valley Police

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Thames Valley Police, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Kidlington, Oxon
Contract value
£5,000,000ex VAT
Submissions closed
8 February 2023
Published
19 December 2022

Procurement

Contract period
28 April 2023 - 31 March 2028
5 years
Procedure type
Open procedure
CPV classifications
  • 48600000 Database and operating software package
  • 48610000 Database systems
  • 48611000 Database software package
  • 48612000 Database-management system
  • 72212600 Database and operating software development services
  • 72212610 Database software development services
  • 72320000 Database services
  • 72321000 Added-value database services
  • 48000000 Software package and information systems

What happened

Thames Valley Police awarded this contract to Crimson Limited worth £5,000,000 on 2 May 2023. The contract runs until 31 Mar 2028.

Description

ACRO Criminal Records Office (ACRO) is a national police unit governed by the National Police Chief's Council (NPCC) and hosted by Hampshire Constabulary, working for safer communities and leading in criminal record exchange both nationally and internationally.

We provide a range of services that deliver operational benefits to law enforcement and public protection organisations. We also deliver bespoke certificate processes to the general public to support immigration and work visa processes.

ACRO are seeking suitable providers to deliver Case Management solutions to a number of core business functions within ACRO. This specification outlines requirements with the aim to innovate and streamline existing business processes, to deliver continuous improvement and efficiencies, as well as providing opportunities for growth to deliver new products and services.

Awarded supplier

Supplier
Crimson Limited
Award value
£5,000,000
Award date
2 May 2023

Contact

Address
Police HQ North, Meadow House, The Boulevard, Lang, Kidlington, Oxon, OX5 1NZ
Contact name
Daniel Penny

Identifiers

Buyer reference
20230712155739-32823
Notice ID
6945183a-2694-4c3a-8f21-fb4897e43d0b-662232
OCID
ocds-b5fd17-aae21868-bda9-4388-97cf-9bfe7e9c888e

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External ID: cf-ocds-b5fd17-aae21868-bda9-4388-97cf-9bfe7e9c888e • Added 4 October 2026