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MH 0076 - Out of Hours Telephony Services

Midland Heart

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Midland Heart, and hundreds more across the UK public sector.

Key details

Contracting authority
Midland Heart
housing association
Region
England
Contract value
£270,000ex VAT
Submissions closed
23 January 2023
Published
4 August 2023

Procurement

Contract period
1 April 2023 - 31 March 2026
3 years
Procedure type
Open procedure
CPV classifications
  • 64200000 Telecommunications services
  • 75112000 Administrative services for business operations

What happened

Midland Heart awarded this contract to Pinnacle FM Ltd worth £270,000 on 3 Mar 2023. The contract runs until 31 Mar 2026.

Description

Midland Heart is looking for a high quality solution for Out of Hours Telephony Services, from reputable providers that deliver a service that is demonstrably focused around the needs of Midland Heart and provide value for money for customers.

Tenderers must express interest in tender provisions via the In-Tend e-tendering system (https://in-tendhost.co.uk/midlandheart/aspx/Home). After having uploaded your submission, please ensure you click "Submit My Return" otherwise your bid will not be submitted and available to the buyer.

Be advised that bids submitted in any other fashion other than through this e-tendering system will not be considered.

Awarded supplier

Supplier
Pinnacle FM Ltd
Award value
£270,000
Award date
3 March 2023

Contact

Address
Birmingham, West Midlands, England, B151LZ
Contact name
Karen Gakhal

Identifiers

Buyer reference
IT-452-76-MH 0076 - AWARD
Notice ID
c6b7d6eb-c1d8-425e-898d-47d0f2c82f95-669268
OCID
ocds-b5fd17-164b7f55-cd18-4244-883d-4b9eaf5a653e

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External ID: cf-ocds-b5fd17-164b7f55-cd18-4244-883d-4b9eaf5a653e • Added 4 October 2026