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165-SNBD-22 Contact Centre Telephony System Replacement

Breckland District Council

Awarded
services
Framework agreement

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Breckland District Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Norfolk
Contract value
Not stated by buyer
Submissions closed
13 July 2023
Published
1 August 2023

Procurement

Contract period
1 November 2023 - 31 October 2025
2 years
Procedure type
Restricted procedure
CPV classifications
  • 79511000 Telephone operator services
  • 79512000 Call centre

What happened

Breckland District Council awarded this contract to 4net Technologies Limited worth £733,671 on 1 Aug 2023. The contract runs until 31 Oct 2025.

Description

You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service's (CCS) procurement framework RM3808 Lot

13. The contract will be awarded in accordance with the framework documentation.

Awarded supplier

Supplier
4net Technologies Limited
Award value
£733,671
Award date
1 August 2023

Contact

Address
Peachman Way, Norwich, Norfolk, NR7 0WF
Contact name
Allison Parkinson-White

Identifiers

Buyer reference
IT-335-250-165-SNBD-22 - AWARD
Notice ID
c3ce5e1f-db77-48fa-8525-799e51bd9d67-668004
OCID
ocds-b5fd17-cfcb19fa-d00a-424e-a961-40a401a118a7

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External ID: cf-ocds-b5fd17-cfcb19fa-d00a-424e-a961-40a401a118a7 • Added 4 October 2026