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VEAT - Zendesk Suite

University Of Derby

Awarded
services

This tender has closed

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Key details

Contracting authority
Region
East Midlands
Delivery: East Midlands, United Kingdom
Contract value
£330,000ex VAT
Submissions closed
10 August 2023
Published
1 August 2023

Procurement

Contract period
1 September 2023 - 31 August 2026
3 years
Procedure type
Other - Direct Award to Zendesk
CPV classifications
  • 48000000 Software package and information systems

What happened

University Of Derby awarded this contract to ZENDESK, INC. worth £330,000 on 11 Aug 2023. The contract runs until 31 Aug 2026.

Description

Intention to award a contract under Regulation 32(2) (b) (ii) of the Public Contracts Regulation 2015

This contract is to continue the existing integrated services for a period of 3 years for our Zendesk Suite provision.

Due to the imbedded nature of the current service provision and that this service must be provided by Zendesk directly to maintain scope, content and negotiated pricing the university will be using a VEAT notice for this continued provision.

Awarded supplier

Supplier
ZENDESK, INC.
Award value
£330,000
Award date
11 August 2023

Contact

Address
Kedleston Road, Kedleston Road, Derby, DE22 1GB
Contact name
Scott Selby

Identifiers

Buyer reference
PROC SS DA 1028
Notice ID
7b554e87-5ea7-4a5d-994c-5350ac9bbbd1-668081
OCID
ocds-b5fd17-54070e25-7ff7-4576-876c-1658a65e6bfc

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External ID: cf-ocds-b5fd17-54070e25-7ff7-4576-876c-1658a65e6bfc • Added 4 October 2026