Framework for Control of Legionella Bacteria in Water Systems

This Framework Agreement is for the provision of Control of Legionella Bacteria in Water systems in all Durham County Council sites and Educational and External client buildings within County Durham and also other additional premises within the North East Region. This Framework contract will cover approximately 520 establishments including educational establishments and external client buildings.

Additional information: Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract (https://www.nepo.org) website and access the tender using DN673623. If you have any problems accessing the documents via the system please contact the NEPO helpdesk as detailed below. The E-tendering System Support is provided by the NEPO portal administration organisation Proactis. Please use the method detailed below that is appropriate to the issue that you are experiencing.

• Proactis Supplier Support Helpdesk Ticketing System

(http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e.password resets / account queries, finding information, accessing the tender, etc.

• Email ([email protected]) - To be used in same way as ticketing system.

Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk

This Framework Agreement is for the provision of Control of Legionella Bacteria in Water systems in all Durham County Council sites and Educational and External client buildings within County Durham and also other additional premises within the North East Region. This Framework contract will cover approximately 520 establishments including educational establishments and external client buildings. Additional information: Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract (https://www.nepo.org) website and access the tender using DN673623.

If you have any problems accessing the documents via the system please contact the NEPO helpdesk as detailed below.

The E-tendering System Support is provided by the NEPO portal administration organisation Proactis.

Please use the method detailed below that is appropriate to the issue that you are experiencing.

• Proactis Supplier Support Helpdesk Ticketing System

(http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e.password resets / account queries, finding information, accessing the tender, etc.

• Email ([email protected]) - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk.