National Pathways Light & 111 Resilience Capacity Model
NHS England
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Key details
Procurement
- 85000000 Health and social work services
What happened
NHS England awarded this contract to Integrated Care 24 | Vocare limited worth £23,800,000 on 1 Mar 2023. The contract runs until 31 Jan 2024.
Description
There continues to be significant uncertainty around expected demands on the NHS 111 service.
To meet this challenge and alleviate key times of pressures on the core NHS111 service, we intend to contract for two proposed services, which are split into Lots within the ITT: Lot A: Scalable surge capacity management of those cases that can be taken by a Service Advisor (SA) using current and future Pathways Light modules. (est. £14m) Lot B: National Resilience Capacity (core NHS111 model delivered via Health Advisors and Clinicians). (est. £9.8m)
Awarded suppliers (2)
- Integrated Care 24
- Vocare limited
Contact
Identifiers
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View all →External ID: cf-ocds-b5fd17-fc4db9b4-61b8-462a-b0e4-7ddc4e9fc51e • Added 4 October 2026