Borders & Trade - Live Services Partner
H M Revenue & Customs
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Key details
Procurement
- 72250000 System and support services
- 72260000 Software-related services
What happened
H M Revenue & Customs awarded this contract to MASTEK (UK) LTD. worth £21,000,000 on 2 Oct 2023. The contract runs until 2 Oct 2024.
Description
This Call Off Contract, under CCS Framework RM1557.13 (G-Cloud 13), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders & Trade teams. Some of the services in-scope are categorised as Critical National Infrastructure (CNI) services, and therefore 24/7 support is required in relation to these.
The Supplier will work with developers to support project teams transitioning new services to live. Activities include (but not limited to): testing, monitoring, deployment & release.
The Contract Value is calculated as:
Total (potential) max. value - £21M (which comprises of:)
- Initial 12 month term max. value - £14M
- Potential 6 month extension max. value - £7M
Awarded supplier
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Identifiers
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External ID: cf-ocds-b5fd17-77fffcc9-68d3-4a98-87c7-38245bc83f28 • Added 4 October 2026