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HCC02/23- Provision of Mobilising System for Fire Control Collaboration

Hertfordshire County Council - Community Protection

Awarded
services

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Key details

Contracting authority
Region
Hertfordshire
Contract value
£4,050,000ex VAT
Submissions closed
1 December 2023
Published
30 November 2023

Procurement

Contract period
1 December 2024 - 30 November 2029
5 years
Procedure type
Open procedure
CPV classifications
  • 75250000 Fire-brigade and rescue services

What happened

Hertfordshire County Council - Community Protection awarded this contract to Motorola Solutions worth £4,050,000 on 30 Nov 2023. The contract runs until 30 Nov 2029.

Description

THIS PROJECT HAS NOW BEEN AWARDED TO: MOTOROLA SOLUTIONS UK LIMITED AWARD: 2023/S 000-035325

Hertfordshire County Council (hereinafter referred to as the 'Council') is seeking to procure a resilient, futureproofed mobilising solution to the Fire Control Collaboration which enables Fire and Rescue services to provide a high-quality response individually and collectively to incidents protecting lives and property. This solution should also be responsive to emerging technologies and act as a driver to continued service improvement.

Background The Fire Control Collaboration (F C C) is a partnership of two Fire and Rescue Services ( Hertfordshire and Norfolk) which has been established to deliver a technologically advanced and resilient control room function across the partner services and provide the opportunity for efficiencies.

There are currently two member organisations:

  • Hertfordshire Fire and Rescue Service - covers the full county of Hertfordshire. The Service Headquarters is located in Hertford whilst the Training Fire Control Centre is located in Stevenage. It is administered by a Fire Authority which is an internal part of Hertfordshire County Council.
  • Norfolk Fire and Rescue Service - falls under Norfolk County Council and covers the full county of Norfolk with a Headquarters in Wymondham

The Partnership currently functions as follows:

  • A common technical and communications infrastructure, (including supporting software solutions)
  • A common rationalised mobilising system architecture split over two resilient data centres, utilising a single mobilising system, supporting the two Fire and Rescue Services (F R S)
  • Fall-back/remote buddying/resilience arrangements
  • A Control Room mobilising capability within each F R S to support Service specific 'in-scope' activity and command support
  • An enabling framework for common Control Room operating procedures and ways of working to support future mobilising and in-scope activity collaboration
  • An enabling framework for opportunities for future convergence of operational practices and 'back office' applications.

The potential lifetime value of this contract would be GBP 4,050,000.00

The contract will be awarded for an initial period of Five (5) years with the option to extend for a further Three (3) years plus Three (3) years. Therefore, the maximum duration of this contract could be Nine (11) years.

Unless terminated in accordance with the provisions of the terms and conditions of the contract.

Please note that the requirements of the contract will be subject to available financial resources, supplier performance and flexibility to meet changing demands.

Organisations should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Organisations should seek independent legal advice o...

Awarded supplier

Supplier
Motorola Solutions
Award value
£4,050,000
Award date
30 November 2023

Contact

Address
Pegs Lane, Hertford, Hertfordshire, SG13 8DE
Contact name
Daisy Sanghera (HCC)

Identifiers

Buyer reference
IT-285-7324-HCC214170 - AWARD
Notice ID
079ef2cf-c439-4547-900b-f14f04ada766-703209
OCID
ocds-b5fd17-0aa657a3-a94f-421d-818b-67e20e873861

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External ID: cf-ocds-b5fd17-0aa657a3-a94f-421d-818b-67e20e873861 • Added 4 October 2026