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Request for Quotation for the provision of FOI, SAR and Complaints Management System

Leicestershire County Council

Awarded
services
SME-friendly

This tender has closed

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Key details

Contracting authority
Region
North East
Delivery: North East, United Kingdom
Contract value
£62,400ex VAT
Submissions closed
24 April 2023
Published
3 April 2023

Procurement

Contract period
11 November 2023 - 10 November 2025
2 years
Contract review date
30 April 2027
Procedure type
Open procedure
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

Leicestershire County Council awarded this contract to Digital Interactive worth £62,400 on 6 Oct 2023. The contract runs until 10 Nov 2025.

Description

Leicestershire County Council (LCC) is seeking a consolidated solution that manages the following areas:\\\\r\\r\r

\\\\r\\r\r

• FOI and EIR requests\\\\r\\r\r

• Subject Access Requests\\\\r\\r\r

• Data Incidents\\\\r\\r\r

• Local Government and Social Care Ombudsman & Information Commissioners Office (ICO) enquiries\\\\r\\r\r

• Corporate Compliments and Comments\\\\r\\r\r

• Statutory and non-statutory complaints\\\\r\\r\r

• MP / Councillor Enquiries\\\\r\\r\r

Additional information

2 extension option(s) available, 0 taken; up to 24 months in total

Option: 12 months, from 2027-08-01, to 2028-07-31, Extension 1 of 2

Option: 12 months, from 2028-08-01, to 2029-07-31, Extension 2 of 2

Awarded supplier

Supplier
Digital Interactive
Award value
£62,400
Award date
6 October 2023

Contact

Address
County Hall, Leicester Road, Glenfield, Leicester, LE3 8RA
Contact name
Pav Kaur

Identifiers

Buyer reference
LEICSCC001-DN662053-62871975
Notice ID
651f230b-49e3-4f6d-a13b-32453ac6db76-700845
OCID
ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10

Explore related tenders

External ID: cf-ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10 • Added 4 October 2026