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Promoting Compliance - Business Discovery / Alpha Research

Ofcom

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Ofcom, and hundreds more across the UK public sector.

Key details

Contracting authority
Ofcom
other
Region
LONDON
Contract value
£124,805ex VAT
Submissions closed
26 September 2023
Published
15 November 2023

Procurement

Contract period
26 October 2023 - 31 March 2024
5 months
Procedure type
Open procedure (below threshold)
CPV classifications
  • 79310000 Market research services

What happened

Ofcom awarded this contract to Strat7 Limited, trading as Jigsaw Research worth £124,805 on 13 Oct 2023. The contract runs until 31 Mar 2024.

Description

Ofcom requires international reaching research, primarily to support Ofcom's work for the upcoming Online Safety regime, specifically to support to creation of a user-centric long-term end-to-end digital support service to help regulated business to comply with their new duties set out in the Online Safety Act and promote compliance amongst this group.

We need user research to underpin the design of the digital support service - first of all to understand the needs of these businesses through a discovery phase, before moving into alpha testing of early prototypes of the service.

Awarded supplier

Supplier
Strat7 Limited, trading as Jigsaw Research
Companies House: 7642707
Award value
£124,805
Award date
13 October 2023

Contact

Address
Riverside House,2A Southwark Bridge Road, London, SE19HA
Contact name
Alex Lindsay

Identifiers

Buyer reference
C20231694
Notice ID
198a0224-ff37-4611-973d-765d4f7b94ef-698434
OCID
ocds-b5fd17-ec52480a-f6c6-43e4-8eb9-cf0d653b74e5

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External ID: cf-ocds-b5fd17-ec52480a-f6c6-43e4-8eb9-cf0d653b74e5 • Added 4 October 2026