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Workforce Management Software Essex

7 Force Commercial

Awarded
goods

This tender has closed

The submission deadline for this contract has passed. There may be more active goods tenders from 7 Force Commercial, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Ipswich
Contract value
£377,336ex VAT
Submissions closed
2 September 2023
Published
29 December 2023

Procurement

Contract period
18 December 2023 - 17 December 2026
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

7 Force Commercial awarded this contract to Business Systems UK Ltd worth £377,336 on 15 Dec 2023. The contract runs until 17 Dec 2026.

Description

Essex Police wish to replace the Electronic Duty Sheet (EDS) with a new Workforce Management (WFM) solution which will allow Contact Management to more effectively plan resource requirements to meet request for service volumes based on

predictive data, planned events, environmental factors and staff availability. The Force are seeking a modern solution from the best available products on the commercial market and need to ensure it will link with our other IT and telephony systems. This solution must adhere to the 7 Force IT Non-Functional Requirements and Information Security Baseline Requirements and be fully compliant with the Business Functional Requirements.

Awarded supplier

Supplier
Business Systems UK Ltd
Award value
£377,336
Award date
15 December 2023

Contact

Address
Portal Avenue, Martlesham Heath, Ipswich, IP5 3QS
Contact name
Hawwa Soomro

Identifiers

Buyer reference
CF-0009600D4K000001WteKUAS
Notice ID
5a64450b-4e83-41d8-9152-ee391570030a-710372
OCID
ocds-b5fd17-3219b38d-cf81-4baf-abef-ebb084feb691

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External ID: cf-ocds-b5fd17-3219b38d-cf81-4baf-abef-ebb084feb691 • Added 4 October 2026