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Piloting approaches to capturing customer experience in the water sector for PR24
O F W A T
Awarded
services
SME-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from O F W A T, and hundreds more across the UK public sector.
Key details
Contracting authority
O F W A T
other
Region
England
Delivery: England, United Kingdom
Contract value
£183,117ex VAT
Submissions closed
17 November 2023
Published
28 December 2023
Procurement
Contract period
14 December 2023 - 31 May 2024
5 months
Procedure type
Call-off from a dynamic purchasing system
CPV classifications
- 73110000 Research services
- 73300000 Design and execution of research and development
What happened
O F W A T awarded this contract to ACCENT MARKETING AND RESEARCH LIMITED worth £183,117 on 24 Nov 2023. The contract runs until 31 May 2024.
Description
Services to trial approaches to delivering customer satisfaction surveys during the next price review period. The ITT sets out the ways the current surveys are working, and ideas to develop the surveys for the 2025-30 period.
Awarded supplier
Supplier
ACCENT MARKETING AND RESEARCH LIMITED
Companies House: 02231083Award value
£183,117
Award date
24 November 2023
Contact
Address
7 Hill Street, Birmingham, B54UA
Contact name
Donna Monro
Email
Phone
Identifiers
Buyer reference
PROC.01.0829
Notice ID
204b625f-9aa4-4a8e-b560-d4217bddb23c-710232
OCID
ocds-b5fd17-9afb6cc9-0f63-4839-88dc-080c31803098
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External ID: cf-ocds-b5fd17-9afb6cc9-0f63-4839-88dc-080c31803098 • Added 4 October 2026