Design Research Framework
The British Broadcasting Corporation (BBC)
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Key details
Procurement
- 73110000 Research services
What happened
The British Broadcasting Corporation (BBC) awarded this contract to 2CV Limited | Beano Studios Ltd | Big Motive Ltd | Class35 Ltd | DesignIt Ltd | Ernst & Young | Human8 | MTM London | Nomensa Ltd | Spotless Interactive Limited | System Concepts Ltd | The Pineapple Lounge | What People Want Ltd worth £5,000,000 on 13 Nov 2023. The contract runs until 31 Oct 2027.
Description
BBC User Experience and Design (UX&D) needs to conduct design research with expert suppliers, through a framework of external service providers. Supplier will conduct design research, both in Qualitative and Quantitative fields, as well as for specialist services, such as children's, sports and news.
BBC UX&D primarily use the service providers to undertake certain project work for the BBC's online products and services.
The initial term of the contract will be for two years with two optional additonal years,
Additional information: Please register your interest in this project by taking the following steps: 1 - Register your company on the Jaggaer eSourcing Portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk.
Awarded suppliers (13)
- 2CV Limited
- Beano Studios Ltd
- Big Motive Ltd
- Class35 Ltd
- DesignIt Ltd
- Ernst & Young
- Human8
- MTM London
- Nomensa Ltd
- Spotless Interactive Limited
- System Concepts Ltd
- The Pineapple Lounge
- What People Want Ltd
Contact
Identifiers
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External ID: cf-ocds-b5fd17-195774a5-8fd0-40a9-a457-90054304186b • Added 4 October 2026