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COV - Contact Centre Telephony Platform Implementation Partner
Coventry City Council
Awarded
services
SME-friendly
VCSE-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Coventry City Council, and hundreds more across the UK public sector.
Key details
Contracting authority
Coventry City Council
local council
Region
COVENTRY
Sector
Contract value
Not stated by buyer
Submissions closed
29 November 2023
Published
19 January 2024
Procurement
Contract period
8 January 2024 - 7 January 2027
3 years
Procedure type
Other - G-Cloud 13
CPV classifications
- 72263000 Software implementation services
What happened
Coventry City Council awarded this contract to TTEC CONSULTING (UK) LIMITED worth £159,840 on 29 Nov 2023. The contract runs until 7 Jan 2027.
Description
Contract for a partner to deliver the replacement of the Council's existing contact centre telephony platform.
The contract has been awarded via G-Cloud 13.
Awarded supplier
Supplier
TTEC CONSULTING (UK) LIMITED
Companies House: 03424866Award value
£159,840
Award date
29 November 2023
Contact
Address
Council House,Earl Street, Coventry, CV15RR
Contact name
Procurement Services
Email
Phone
Identifiers
Buyer reference
COV-17880
Notice ID
645926fa-c4f8-4172-b591-c23d5906c2ee-714866
OCID
ocds-b5fd17-f376023f-0873-4252-bfd7-a147b31f4457
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Music Tutor DPS Award Notice
External ID: cf-ocds-b5fd17-f376023f-0873-4252-bfd7-a147b31f4457 • Added 3 October 2026