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Ticketing System for the Department for Business and Trade
Department for International Trade
Awarded
services
This tender has closed
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Key details
Contracting authority
Department for International Trade
central gov
Region
London
Sector
Contract value
£150,336ex VAT
Submissions closed
20 November 2023
Published
15 January 2024
Procurement
Contract period
22 November 2023 - 21 November 2024
1 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 48800000 Information systems and servers
What happened
Department for International Trade awarded this contract to Zendesk Inc worth £150,336 on 19 Dec 2023. The contract runs until 21 Nov 2024.
Description
The Department for Business and Trade have acquired a ticketing system for 12 months to manage enquiries across the department and Export Support Services.
Awarded supplier
Supplier
Zendesk Inc
Award value
£150,336
Award date
19 December 2023
Contact
Address
Old Admiralty Building, Whitehall, London, SW1A 2DY
Contact name
Department for Business and Trade
Email
Identifiers
Buyer reference
tender_395949/1300737
Notice ID
fea34fa3-fc33-4d6b-a3bb-30b615969799-714133
OCID
ocds-b5fd17-7e479914-3c00-48d0-8c08-cfdef3edcc0b
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External ID: cf-ocds-b5fd17-7e479914-3c00-48d0-8c08-cfdef3edcc0b • Added 3 October 2026