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Awarded Contract: Contact Centre Software
The Charity Commission For England And Wales
Awarded
services
SME-friendly
VCSE-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from The Charity Commission For England And Wales, and hundreds more across the UK public sector.
Key details
Contracting authority
Region
England
Delivery: England, United Kingdom
Sector
Contract value
£303,251ex VAT
Submissions closed
31 March 2021
Published
12 January 2024
Procurement
Contract period
1 June 2021 - 31 July 2026
5 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 72260000 Software-related services
What happened
The Charity Commission For England And Wales awarded this contract to Opus Business Systems Limited worth £170,000 on 27 May 2021. The contract runs until 31 Jul 2026.
Description
This Call Off Contract will provide software (8X8) that will support the Charity Commission's contact centre and includes scope to increase the number of agents.
This Call Off Contract was awarded via Network Services 2 Framework.
Awarded supplier
Supplier
Opus Business Systems Limited
Companies House: 2695133Award value
£170,000
Award date
27 May 2021
Contact
Identifiers
Buyer reference
1069
Notice ID
fe02c177-56b5-4413-96de-d16947dc2f44-713640
OCID
ocds-b5fd17-83f13be3-7ff1-4aaf-8883-2831743a340e
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External ID: cf-ocds-b5fd17-83f13be3-7ff1-4aaf-8883-2831743a340e • Added 3 October 2026