Healthwatch Calderdale And Independent Health Complaints Advocacy Service

Lot 1: Healthwatch Calderdale. Local authorities have a statutory duty to commission a local Healthwatch organisation. Healthwatch aims to improve the quality of NHS and social care services as well as the experiences and health and social care outcomes of the public, giving citizens and communities a stronger voice to influence and challenge how health and social care services are provided.

Lot 2: Independent Health Complaints Advocacy. Local authorities have a statutory duty to commission an Independent Health Complaints Advocacy service which provides residents with information about the NHS complaints process and supports those who wish to make a complaint about an NHS health service.

Tenderers must note that pursuant to section 222 of the Local Government and Public Involvement in Health Act 2007 and regulations 35 to 38 of the NHS Bodies and Local Authorities (Partnership Arrangements, Care Trusts, Public Health and Local Healthwatch) Regulations 2012 (collectively "the Legislation"), it is a statutory requirement for a Local Healthwatch to be delivered by a body corporate which is a social enterprise. It is therefore a condition of Tender for Lot 1 that Tenderers must be a body corporate which is a social enterprise within the meaning of the Legislation. Tenderers will be asked to confirm as part of their Standard Selection Questionnaire that they meet these requirements.

Local authorities have a statutory duty to commission a local Healthwatch organisation. Healthwatch aims to improve the quality of NHS and social care services as well as the experiences and health and social care outcomes of the public. The aim of local Healthwatch is to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within their locality. This is achieved by Healthwatch gathering evidence from the views and experiences of patients, service users, the general public and those who would benefit from services and support but have not engaged with them, about their local NHS and social care services, by providing feedback and recommendations for change based on that evidence, along with good practice and influencing, challenging, and holding local stakeholders to account to achieve that change. A local Healthwatch service ensures the views and feedback of the public are an integral part of local commissioning across health, social care and public health. Local Healthwatch also provides or signposts people to information to help them make choices about health and social care services.

The Local Government and Public Involvement Health Act 2007 amended by the Health and Social Care Act 2012 outlines the main legal requirements for the provision of Healthwatch.

Tenderers must note that pursuant to section 222 of the Local Government and Public Involvement in Health Act 2007 and regulations 35 to 38 of the NHS Bodies and Local Authorities (Partnership Arrangements, Care Trusts, Public Health and Local Healthwatch) Regulations 2012 (collectively “the Legislation”), it is a statutory requirement for a Local Healthwatch to be delivered by a body corporate which is a social enterprise. It is therefore a condition of Tender for Lot 1 that Tenderers must be a body corporate which is a social enterprise within the meaning of the Legislation. Tenderers will be asked to confirm as part of their Standard Selection Questionnaire that they meet these requirements.