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Independent Complaints Advocacy Services

Barnsley Metropolitan Borough Council

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Barnsley Metropolitan Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Yorkshire and the Humber
Delivery: Yorkshire and the Humber, United Kingdom
Contract value
£225,000ex VAT
Submissions closed
6 November 2023
Published
4 January 2024

Procurement

Contract period
1 April 2024 - 31 March 2029
5 years
Procedure type
Other -
CPV classifications
  • 85000000 Health and social work services

What happened

Barnsley Metropolitan Borough Council awarded this contract to Cloverleaf Advocacy 2000 Limited worth £225,000 on 2 Jan 2024. The contract runs until 31 Mar 2029.

Description

Barnsley Metropolitan Borough Council (the Council) is looking to recommission its contract for the delivery of an Independent Health Complaints Advocacy (IHCA) Service, which is known in Barnsley as the Independent Complaints Advocacy Service (ICAS) and the contract for provision of Healthwatch Barnsley.

This procurement has been advertised as one notice, bidders can apply for either of the lots Healthwatch and ICAS service or both services.

Both services require to develop close working relationships with the provider for each service.

Healthwatch has not been not awarded following the procurement process.

Awarded supplier

Supplier
Cloverleaf Advocacy 2000 Limited
Award value
£225,000
Award date
2 January 2024

Contact

Address
Town Hall, Barnsley, South Yorkshire, S70 2TA
Contact name
Katie Tomlinson

Identifiers

Buyer reference
20240104133808-103835
Notice ID
e8f0df06-c23a-404f-81bc-2fe83bff9411-711292
OCID
ocds-b5fd17-041f00bf-33cb-4f31-92f5-d0cbb9a7f530

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External ID: cf-ocds-b5fd17-041f00bf-33cb-4f31-92f5-d0cbb9a7f530 • Added 3 October 2026