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Soroco Scout-Contact Centre Automation
Hertfordshire Constabulary
Awarded
services
SME-friendly
VCSE-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Hertfordshire Constabulary, and hundreds more across the UK public sector.
Key details
Contracting authority
Region
Martlesham, Suffolk
Sector
Contract value
£76,000ex VAT
Submissions closed
29 January 2024
Published
26 February 2024
Procurement
Contract period
30 January 2024 - 30 April 2024
3 months
Procedure type
Call-off from a framework agreement
CPV classifications
- 72266000 Software consultancy services
What happened
Hertfordshire Constabulary awarded this contract to Agilisys Ltd worth £76,000 on 23 Feb 2024. The contract runs until 30 Apr 2024.
Description
Agilisys are looking to deploy sorocco scout software into the FCR to help identify duplication of input or processes within the FCR call handling and deployment cycle to increase capacity through automation of processes.
Awarded supplier
Supplier
Agilisys Ltd
Award value
£76,000
Award date
23 February 2024
Contact
Address
Portal Avenue, Martlesham, Suffolk, IP5 3QS
Contact name
Jessica Shepherd
Email
Identifiers
Buyer reference
CF-0013700D4K000001WteKUAS
Notice ID
15bde4d9-5c4b-4590-b84a-764fd996d772-726582
OCID
ocds-b5fd17-6adad009-a02a-4d2f-96d7-9a3e6d9e9078
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External ID: cf-ocds-b5fd17-6adad009-a02a-4d2f-96d7-9a3e6d9e9078 • Added 3 October 2026