Intensive Support and Crisis Intervention Services for Children, Young People and their Families
Durham County Council
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Key details
Procurement
- 85000000 Health and social work services
What happened
Durham County Council awarded this contract to ABL Health Ltd | Bespoke Guardians LTD | Castleview Group Training Ltd | Quality + Care Solutions Ltd | ROC Family Support Ltd | TKS Staffing LTD | Include In Autism | Master Quality Healthcare Services Ltd | Children North East worth £12,000,000 on 21 Nov 2023. The contract runs until 31 Aug 2025.
Description
This contract is for the Provider Panel for Intensive Support and Crisis Intervention Services for children, young people and their families.\r \r The Council is seeking a panel of multiple providers that can provide a managed service for intensive support and crisis intervention services for County Durham children, young people, and their families. \r \r The Provider Panel has FIVE Lots as detailed below based on category of need. \r \r Providers can bid for one, two, three, four or all Lots. Further detail in relation to each of the specific Categories of Need can be found at Appendix 1 within ITT Document 2 Part 1 Service Specification.\r \r Category of Need 1 Children with social communication needs, including learning disability and or autism\r \r Category of Need 2 Children with severe and enduring mental health needs incorporating self harming and self injurious behaviour\r \r Category of Need 3 Children who are at risk of further offending and anti-social behaviour\r \r Category of Need 4 Children who are at risk of criminal exploitation, sexual exploitation and or radicalisation\r \r Category of Need 5 Parent and Baby packages where the child is at risk of neglectful parenting that fails to promote the childs wellbeing and day to day safety.\r \r There are two banded delivery models as per below\r \r Package Type 1 24 hour packages covering 7 days and or nights per week incorporating sleeping and waking nights and all public holidays with a minimum staffing ratio of 2 to1. Please note Parent and baby packages operate 1 to 1\r \r Package Type 2 In reach and or outreach packages provided Monday to Sunday in line with the childs needs that operate flexibly covering both days and evenings but do not incorporate sleeping or waking nights \r \r This Provider Panel is a flexible agreement where, at the sole discretion of the Council, it may open the Panel to allow additional providers to be added to its membership. However, at the discretion of the Council, the Panel may remain closed should commissioners deem there be sufficient panel members to meet demand.\r \r The Council makes no guarantee to any member of the Panel that they will be awarded any Call Off Contract and no guarantee is made in respect of any volume of work under any such agreements, or in aggregate under the Provider Panel. \r \r Each Provider should understand that their submission constitutes an acceptance to the Council of the terms of the Provider Panel Agreement. A place on the Panel merely affords the Provider the opportunity to respond to an invitation from the Council for the provision of services Call Off. \r \r The Provider Panel Agreement provides for no form of exclusivity or volume guarantee by the Council for Services from the Provider and that the Council is at all times entitled to enter into other contracts and agreements with other Providers for the provision of any Services.\r
Additional information: Tender Documents can be accessed free of charge at www.nepo.org utilising reference DN677209
Awarded suppliers (9)
- ABL Health Ltd
- Bespoke Guardians LTD
- Castleview Group Training Ltd
- Quality + Care Solutions Ltd
- ROC Family Support Ltd
- TKS Staffing LTD
- Include In Autism
- Master Quality Healthcare Services Ltd
- Children North East
Contact
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View all →External ID: cf-ocds-b5fd17-8241168c-c8d9-4051-b5b5-317ff5620464 • Added 3 October 2026