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TOPdesk Service Management Tool
North Lincolnshire Council
Awarded
services
This tender has closed
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Key details
Contracting authority
North Lincolnshire Council
local council
Region
Yorkshire and the Humber
Delivery: Yorkshire and the Humber, United Kingdom
Sector
Contract value
Not stated by buyer
Submissions closed
24 May 2024
Published
24 May 2024
Procurement
Contract period
25 May 2024 - 31 January 2025
8 months
Procedure type
Direct award
CPV classifications
- 48000000 Software package and information systems
What happened
North Lincolnshire Council awarded this contract to TOPdesk UK Ltd worth £41,800 on 24 May 2024. The contract runs until 31 Jan 2025.
Description
TOPdesk is the primary application for call management used within the Authority. This function is used primarily within IT but has previously been extended for use by departments such as HR, Finance, Procurement and Legal
Awarded supplier
Supplier
TOPdesk UK Ltd
Award value
£41,800
Award date
24 May 2024
Contact
Address
Church Square House, 30-40 High Street, Scunthorpe, DN15 6NL
Email
Identifiers
Buyer reference
20240524123822-104106
Notice ID
c228675b-2f0a-40f0-9257-6c477670aabf-754204
OCID
ocds-b5fd17-d33b122c-39b5-443b-842c-8a9f86231a14
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External ID: cf-ocds-b5fd17-d33b122c-39b5-443b-842c-8a9f86231a14 • Added 3 October 2026