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Back Office Software

Crown Commercial Service

Awarded
goods
SME-friendly
Framework agreement

This tender has closed

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Key details

Contracting authority
Crown Commercial Service
buying consortium
Region
Liverpool
Delivery: United Kingdom
Contract value
£1,200,000,000ex VAT
Submissions closed
17 December 2020
Published
3 May 2024

Procurement

Contract period
6 April 2021 - 5 April 2025
4 years
Procedure type
Open procedure (above threshold)
CPV classifications
  • 48400000 Business transaction and personal business software package

What happened

Crown Commercial Service awarded this contract to Advanced Systems Software and Solutions Ltd | ATOS IT SERVICES UK LIMITED | BRAMBLE HUB LIMITED | BravoSolution UK Limited, doing business as JAGGAER. | Capita Business Services Limited | Capita ESS Ltd | Capita Secure Information Solutions Limited | Civica UK Ltd | CLOUDTHING LIMITED | DELOITTE LLP | FUJITSU SERVICES LIMITED | GOSS INTERACTIVE LIMITED | IB BOOST LTD | INSIGHT DIRECT (UK) LTD | IRON MOUNTAIN (UK) PLC | Jadu Creative Limited | Kainos WorkSmart Limited | METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED | NHS Shared Business Services Ltd | Oracle Corporation UK Ltd | PALANTIR TECHNOLOGIES UK, LTD. | PEGASYSTEMS LIMITED | QUANTIQ TECHNOLOGY LIMITED | SAP UK Ltd | Shared Services Connected Limited (SSCL) | SOFTCAT PLC | SOPRA STERIA LIMITED | StarTraq Ltd | Tisski Ltd | Total Enterprise Solutions Limited | WORKDAY LIMITED worth £1,200,000,000 on 26 Mar 2021. The contract runs until 5 Apr 2025.

Description

Crown Commercial Service have established an appropriate contracting route for the provision of Back Office Software, to be used by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations.

The Back Office Software Framework Agreement provides a route to market for organisations wishing to purchase software subscriptions and licence support for back office systems direct from the software vendor.

There is one lot covering the following: enterprise resource planning, human capital management, financial accounting, procurement, reporting, customer relationship management, workflow technologies, content services, service portal, integration software, support and maintenance for these services.

Additional information: The start date of this Framework Agreement is 06/04/2021. The expiry date of the Framework Agreement is 05/04/2025. The framework will be established for 30 months with the option for CCS to extend for a further 18 months. The 18 month extension period has been utilised.

Awarded suppliers (31)

Suppliers
  • Advanced Systems Software and Solutions Ltd
  • ATOS IT SERVICES UK LIMITED
  • BRAMBLE HUB LIMITED
  • BravoSolution UK Limited, doing business as JAGGAER.
  • Capita Business Services Limited
  • Capita ESS Ltd
  • Capita Secure Information Solutions Limited
  • Civica UK Ltd
  • CLOUDTHING LIMITED
  • DELOITTE LLP
  • FUJITSU SERVICES LIMITED
  • GOSS INTERACTIVE LIMITED
  • IB BOOST LTD
  • INSIGHT DIRECT (UK) LTD
  • IRON MOUNTAIN (UK) PLC
  • Jadu Creative Limited
  • Kainos WorkSmart Limited
  • METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED
  • NHS Shared Business Services Ltd
  • Oracle Corporation UK Ltd
  • PALANTIR TECHNOLOGIES UK, LTD.
  • PEGASYSTEMS LIMITED
  • QUANTIQ TECHNOLOGY LIMITED
  • SAP UK Ltd
  • Shared Services Connected Limited (SSCL)
  • SOFTCAT PLC
  • SOPRA STERIA LIMITED
  • StarTraq Ltd
  • Tisski Ltd
  • Total Enterprise Solutions Limited
  • WORKDAY LIMITED
Companies House: 03214465
Award value
£1,200,000,000
Award date
26 March 2021

Contact

Address
9th Floor, The Capital, Old Hall Street, Liverpool, L3 9PP
Contact name
The Minister for the Cabinet Office acting through Crown Commercial Service

Identifiers

Buyer reference
RM6194
Notice ID
8d7bebf2-c76d-433a-8f91-4dff8eea1625-747651
OCID
ocds-b5fd17-fb98db62-6ec5-492c-be85-e39ae0b9e4ab

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External ID: cf-ocds-b5fd17-fb98db62-6ec5-492c-be85-e39ae0b9e4ab • Added 3 October 2026