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Business Engagement Team CRM System

Redcar & Cleveland Borough Council

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Redcar & Cleveland Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
North East
Delivery: North East, United Kingdom
Contract value
£29,627ex VAT
Submissions closed
15 December 2023
Published
6 June 2024

Procurement

Contract period
1 April 2024 - 31 March 2028
4 years
Contract review date
31 March 2027
Procedure type
Call-off from a framework agreement
CPV classifications
  • 48445000 Customer Relation Management software package
  • 72222000 Information systems or technology strategic review and planning services

What happened

Redcar & Cleveland Borough Council awarded this contract to ALCIUM SOFTWARE LIMITED worth £38,211 on 15 Dec 2023. The contract runs until 31 Mar 2028.

Description

Award of a contract for a Business Engagement Team CRM System. Direct award via G-Cloud 13 Framework.

Contract Period from 01/04/24 - 31/03/27 + 1 x 12 month optional extension.

Additional information

1 extension option(s) available, 0 taken; up to 12 months in total

Option: 12 months, from 2027-04-01, to 2028-04-02, Extension 1

Awarded supplier

Supplier
ALCIUM SOFTWARE LIMITED
Companies House: 04157769
Award value
£38,211
Award date
15 December 2023

Contact

Address
Redcar & Cleveland House,Kirkleatham Street, Redcar, TS101RT
Contact name
Procurement

Identifiers

Buyer reference
DN706913
Notice ID
eb858dcb-64bf-4eb7-a6f5-abf5ae940b42-756998
OCID
ocds-b5fd17-806b2179-97b5-43ca-b514-2403d87aa46d

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External ID: cf-ocds-b5fd17-806b2179-97b5-43ca-b514-2403d87aa46d • Added 3 October 2026