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ITSM Tool
Advisory, Conciliation And Arbitration Service
Awarded
services
SME-friendly
This tender has closed
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Key details
Contracting authority
Region
LONDON
Delivery: United Kingdom
Sector
Contract value
£400,000ex VAT
Submissions closed
20 June 2024
Published
29 July 2024
Procurement
Contract period
15 July 2024 - 14 July 2028
4 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 48000000 Software package and information systems
What happened
Advisory, Conciliation And Arbitration Service awarded this contract to HALO SERVICE SOLUTIONS LTD worth £400,000 on 8 Jul 2024. The contract runs until 14 Jul 2028.
Description
ITSM tool to improve customer service and user request management,
Awarded supplier
Contact
Address
8th Floor, Windsor Hse, 50 Victoria Street, London, SW1H 0TL
Contact name
Cedric Shillingford
Email
Identifiers
Buyer reference
Acas27336
Notice ID
5b2f9f95-47a4-49fb-90f1-c4ac1e3a7488-771557
OCID
ocds-b5fd17-73110597-3b8d-4c30-818e-472810d96f84
Explore related tenders
External ID: cf-ocds-b5fd17-73110597-3b8d-4c30-818e-472810d96f84 • Added 3 October 2026