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Case & Enquiry Management solution

Bournemouth University

Awarded
goods
SME-friendly

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Key details

Contracting authority
Region
Bournemouth
Contract value
£1,000,000ex VAT
Submissions closed
30 January 2024
Published
20 December 2023

Procurement

Contract period
15 April 2024 - 14 April 2034
10 years
Procedure type
Open procedure
CPV classifications
  • 48445000 Customer Relation Management software package
  • 48100000 Industry specific software package
  • 48000000 Software package and information systems
  • 48510000 Communication software package
  • 48190000 Educational software package

What happened

Bournemouth University awarded this contract to Symplicity Corporation on 28 Jun 2024. The contract runs until 14 Apr 2034.

Description

Bournemouth University wishes to procure a solution to manage student cases and enquiries, which is secure, user-friendly and provides effective management of student wellbeing

Awarded supplier

Supplier
Symplicity Corporation
Award date
28 June 2024

Contact

Address
2nd Floor, Studland House, 12 Christchurch Road, Bournemouth, BH1 3NA
Contact name
Pauline Dean

Identifiers

Buyer reference
IT-157-373-IT/PD/191 - AWARD
Notice ID
cb1ad67f-9bcf-4e7f-806a-4be9e6a2666d-776850
OCID
ocds-b5fd17-f6a52d5e-1765-4597-92a0-7eb61cdf94c1

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External ID: cf-ocds-b5fd17-f6a52d5e-1765-4597-92a0-7eb61cdf94c1 • Added 3 October 2026