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Development and Delivery of Training to ACE Line Managers

Arts Council England

Awarded
services
SME-friendly
VCSE-friendly

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Key details

Contracting authority
Region
Manchester
Delivery: British Oversea Territories
Contract value
£100,000ex VAT
Submissions closed
2 June 2024
Published
13 March 2024

Procurement

Contract period
4 June 2024 - 31 May 2027
3 years
Procedure type
Open procedure
CPV classifications
  • 80532000 Management training services

What happened

Arts Council England awarded this contract to First Ascent Group Limited worth £100,000 on 3 Jun 2024. The contract runs until 31 May 2027.

Description

Arts Council England is seeking to procure the design and delivery support of bespoke training for c200 Line Managers. The content of the training programme will cover a mix of leadership and personal skills development, alongside more practical managerial type skills that reflect ACE internal process and policy. We anticipate that ACE will deliver some of those elements internally, however the entire programme should feel coherent and as part of one package.

Preferred delivery method is a blended learning approach as best supports the objectives of the programme. Any e-learning needs to be fully accessible, branded and bespoke to ACE. Content and interactions should be innovative and use the latest e-learning practices and standards.

Due to the geographical spread of staff,  most instructor led sessions should ideally be designed as online group learning (e.g. Zoom or MS Teams) but we would also like to develop peer networks.

Full details are in the tender documents

Full description

Arts Council England is seeking to procure both the design and delivery support of bespoke training for c200 Line Managers across the organisation. The content of the full training programme will cover a mix of leadership and personal skills development, alongside more practical managerial type skills that will need to reflect ACE internal process and policy. We anticipate that ACE will deliver some of those elements internally, however the entire programme should feel coherent and as part of one package.

The delivery method of preference is a blended learning approach as best supports the objectives of the programme. Any e-learning needs to be fully accessible, branded and bespoke to the Arts Council. Content and interactions should be innovative and use the latest e-learning practices and standards i.e. video, animation, interactions, gamification etc.

Due to the geographical spread of staff, the majority of delivery for instructor led sessions should ideally be designed as online group learning via a platform such as Zoom or MS Teams.   However, we would very much like to encourage the development of peer networks as part of this programme and ACE can facilitate in-person learning events to support this. We are keen to explore a cohort approach to learning to enhance the learner experience and create a sense of community.

In order to achieve high levels of engagement from staff we would require the provider to develop inspiring branding and promotional materials along with any programme resources. We also require potential suppliers to provide an evaluation approach to measure the success of the programme.

We would ideally like to include an option to transition to internal delivery as part of the service to ensure sustainability of this programme. Additional information: To respond to this opportunity please click here: https://artscouncil.delta-esourcing.com/respond/PQ37KU5MFT

Awarded supplier

Supplier
First Ascent Group Limited
Award value
£100,000
Award date
3 June 2024

Contact

Address
The Hive, 49 Lever Street, Manchester, M1 1FN
Contact name
Emma Kennedy

Identifiers

Buyer reference
BIP881526947
Notice ID
072c9e2d-bb76-4ab1-b0a2-ec7778d8e688-775831
OCID
ocds-b5fd17-47545338-6369-463a-a09a-c8a2ef7ae28b

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External ID: cf-ocds-b5fd17-47545338-6369-463a-a09a-c8a2ef7ae28b • Added 3 October 2026