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GB-Kings Lynn: TSM Surveys

Freebridge Community Housing Limited

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Freebridge Community Housing Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
East of England
Delivery: East of England, United Kingdom
Contract value
£109,535ex VAT
Submissions closed
30 June 2024
Published
9 April 2024

Procurement

Contract period
8 July 2024 - 7 July 2027
3 years
Procedure type
Open procedure
CPV classifications
  • 79311100 Survey design services
  • 79342311 Customer satisfaction survey
  • 79311210 Telephone survey services
  • 79311300 Survey analysis services
  • 79342310 Customer survey services
  • 79311000 Survey services
  • 79311200 Survey conduction services

What happened

Freebridge Community Housing Limited awarded this contract to The Leadership Factor Limited worth £109,535 on 1 Jul 2024. The contract runs until 7 Jul 2027.

Description

Freebridge Community Housing invites qualified and experienced Market Research service providers to submit proposals for the provision of Tenant Satisfaction Measures (TSM) and analysis. The purpose of this tender is to select a contractor to implement and manage a comprehensive TSM program for 7,000 homes owned and managed by Freebridge that is in line with the regulator's specific requirements.

Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Awarded supplier

Supplier
The Leadership Factor Limited
Award value
£109,535
Award date
1 July 2024

Contact

Address
Juniper House, Austin Street, King's Lynn, PE30 1DZ
Contact name
Procurement Department

Identifiers

Buyer reference
BIP893054756
Notice ID
7bb7522e-d909-46ca-9816-e3fc59830c5c-790384
OCID
ocds-b5fd17-5353f0c5-a372-4f77-ab82-7367414a0510

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External ID: cf-ocds-b5fd17-5353f0c5-a372-4f77-ab82-7367414a0510 • Added 3 October 2026