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GMCA 1262 IT Service Management Tool

Greater Manchester Combined Authority

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Greater Manchester Combined Authority, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
England
Delivery: England, United Kingdom
Contract value
£144,529ex VAT
Submissions closed
1 November 2024
Published
4 November 2024

Procurement

Contract period
23 November 2024 - 22 November 2025
1 years
Procedure type
Direct award
CPV classifications
  • 48000000 Software package and information systems

What happened

Greater Manchester Combined Authority awarded this contract to Hornbill Technologies Limited worth £72,264 on 4 Nov 2024. The contract runs until 22 Nov 2025.

Description

We are looking to review the current service desk solution to understand if the software will deliver what we are looking for, we are undertaking a requirement gathering on needs from a user perspective.

Need for the contract is required due to the ongoing service desk review

Awarded supplier

Supplier
Hornbill Technologies Limited
Award value
£72,264
Award date
4 November 2024

Contact

Address
GMCA Offices, 1st Floor, Churchgate House, 56 Oxford Street, Manchester, M1 6EU
Contact name
Kelechi Iheanachor

Identifiers

Buyer reference
GMCA001-DN750428-30192849
Notice ID
f2129e44-36ea-4ec3-8f34-2592ca20da05-799469
OCID
ocds-b5fd17-063a5e46-bded-4f12-a4b2-7fa295d518c4

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External ID: cf-ocds-b5fd17-063a5e46-bded-4f12-a4b2-7fa295d518c4 • Added 3 October 2026