Health & Disability Services AtW Legacy Investigations
Department for Work and Pensions
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Key details
Procurement
- 72000000 IT services: consulting, software development, Internet and support
What happened
Department for Work and Pensions awarded this contract to IBM UK Ltd worth £368,110 on 1 Nov 2024. The contract runs until 7 Feb 2025.
Description
DWP is transforming the way it processes benefits. Moving away from the reliance on its legacy estate and into world where new digital services provide a better customer experience, joining up the end-to-end service offering and providing a more efficient way to process benefits.
Access to Work (AtW) uses a combination of a legacy system called DISC for the majority of case management, a newer application called AtWIS, and spreadsheets to manage cases.
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View all →External ID: cf-ocds-b5fd17-f88fa13a-cf87-47e4-a320-4f38009b1118 • Added 3 October 2026