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P253 - Contact Centre Transformation
Westminster City Council
Awarded
services
SME-friendly
VCSE-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Westminster City Council, and hundreds more across the UK public sector.
Key details
Contracting authority
Westminster City Council
local council
Region
London
Delivery: London, United Kingdom
Contract value
£412,653ex VAT
Submissions closed
16 October 2024
Published
17 February 2025
Procurement
Contract period
7 February 2025 - 6 February 2029
4 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 79512000 Call centre
What happened
Westminster City Council awarded this contract to TTEC Consulting (UK) Limited worth £412,653 on 7 Feb 2025. The contract runs until 6 Feb 2029.
Description
To implement Microsoft Dynamics 365 Contact Centre Solution
Awarded supplier
Supplier
TTEC Consulting (UK) Limited
Award value
£412,653
Award date
7 February 2025
Contact
Address
64 Victoria Street, London, SW1E 6QP
Email
Identifiers
Buyer reference
tender_466299/1452934
Notice ID
3096adf4-91c4-47c2-9985-c59b3de3218e-827172
OCID
ocds-b5fd17-33459b56-d758-4af8-bdb9-b473b88e3340
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