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2024 - 1055 - RFP - Concierge Services Consultancy Review and Options Appraisal

Citizen

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Citizen, and hundreds more across the UK public sector.

Key details

Contracting authority
Citizen
other
Region
Birmingham
Contract value
£35,000ex VAT
Submissions closed
10 March 2025
Published
19 February 2025

Procurement

Contract period
30 April 2025 - 30 April 2026
1 years
Procedure type
Open procedure
CPV classifications
  • 79400000 Business and management consultancy and related services
  • 79411000 General management consultancy services
  • 72221000 Business analysis consultancy services
  • 79410000 Business and management consultancy services

What happened

Citizen awarded this contract to Consultive Solutions Limited worth £23,000 on 28 Apr 2025. The contract runs until 30 Apr 2026.

Description

Citizen is seeking an experienced consultant to conduct an independent review of our Concierge service within Coventry, West Midlands. The review will assess its effectiveness, value for money, resilience, and alignment with best practice in estate management, security, and concierge services.

The Coventry Concierge Team plays a crucial role in maintaining the safety and security of residents and buildings, through CCTV monitoring, access control, incident response, and site visits. This review aims to ensure the service is delivering high-quality outcomes efficiently while meeting customer and organisational needs.

To express an interest in this project please follow the link below which will take you directly to Citizen`s E-Procurement Portal;

https://in-tendhost.co.uk/citizenhousing/aspx/Home

You will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents.

Awarded supplier

Supplier
Consultive Solutions Limited
Award value
£23,000
Award date
28 April 2025

Contact

Address
Solihull Parkway, Bimingham Business Park, Birmingham, B37 7YN
Contact name
Callum Swingler

Identifiers

Buyer reference
IT-240-1055-2024 - 1055 - AWARD
Notice ID
56c7d852-9cd8-4952-a9df-2aad1be8204c-842647
OCID
ocds-b5fd17-b4be6b0b-b1c4-42cb-a09d-5973df94ea3a

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External ID: cf-ocds-b5fd17-b4be6b0b-b1c4-42cb-a09d-5973df94ea3a • Added 3 October 2026