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Digital Dictation, Speech Recognition and Outsourced

East Sussex Healthcare NHS Trust

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from East Sussex Healthcare NHS Trust, and hundreds more across the UK public sector.

Key details

Contracting authority
East Sussex Healthcare NHS Trust
nhs
Region
Saint Leonards-on-sea
Sector
IT & Software
Contract value
£207,500ex VAT
Submissions closed
31 March 2025
Published
10 April 2025

Procurement

Contract period
1 April 2025 - 31 March 2027
2 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 48314000 Voice recognition software package

What happened

East Sussex Healthcare NHS Trust awarded this contract to Bighand Limited worth £415,000 on 9 Apr 2025. The contract runs until 31 Mar 2027.

Description

East Sussex Healthcare NHS Trust is currently supplied by BigHand for digital dictation, speech recognition and outsourced transcription. The digital dictation system is used Trust wide by many clinical and administrative teams. We have been working with BigHand to progress with our digital strategy, enabling speech recognition to improve the quality and turnaround of document creation.

Additional information: SBS Framework - Digital Dictation, Speech Recognition and Outsourced Transcription SBS/20/SM/WCC/9423

Awarded supplier

Supplier
Bighand Limited
Award value
£415,000
Award date
9 April 2025

Contact

Address
The Ridge, Saint Leonards-on-sea, TN37 7RD
Contact name
Procurement
Email
[email protected]
Phone
0300 131 4500

Identifiers

Buyer reference
CF-2982000D0O000000rwimUAA
Notice ID
ce4e3e71-3a5a-48c4-9c69-4517e5fc01e8-839622
OCID
ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965

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External ID: cf-ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965 • Added 3 October 2026