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Provision of Zendesk ITSM tool
Crown Commercial Service
Awarded
goods
SME-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active goods tenders from Crown Commercial Service, and hundreds more across the UK public sector.
Key details
Contracting authority
Crown Commercial Service
buying consortium
Region
North East
Delivery: North East, United Kingdom
Sector
Contract value
£73,902ex VAT
Submissions closed
26 September 2023
Published
2 May 2025
Procurement
Contract period
29 October 2023 - 29 October 2025
2 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 48420000 Facilities management software package and software package suite
What happened
Crown Commercial Service awarded this contract to Zendesk, Inc. worth £73,902 on 31 Oct 2023. The contract runs until 29 Oct 2025.
Description
Digital and Data Services (DDS) Service Management Support Team requires an ITSM Help Desk Solution. DDS support a number of produucts & services and require an ITSM Help Desk solution to support the products, services and 30 users.
Awarded supplier
Supplier
Zendesk, Inc.
Award value
£73,902
Award date
31 October 2023
Contact
Address
Floor 9, The Capital Building, Old Hall Street, Liverpool, L3 9PP
Contact name
Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office
Email
Phone
Identifiers
Buyer reference
CCIT23A79.
Notice ID
8730cef6-1079-47c4-9067-ecead5883d75-840220
OCID
ocds-b5fd17-f6cd1bd0-5162-40f4-889a-94e5c1c6ca87
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