Contracts Finder
PR2253 - Digital Ombudsman
Parliamentary and Health Service Ombudsman
Awarded
services
SME-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Parliamentary and Health Service Ombudsman, and hundreds more across the UK public sector.
Key details
Contracting authority
Region
Manchester
Delivery: United Kingdom
Sector
Contract value
£4,500,000ex VAT
Submissions closed
25 April 2025
Published
11 June 2025
Procurement
Contract period
9 June 2025 - 8 June 2027
2 years
Procedure type
Not specified
CPV classifications
- 72200000 Software programming and consultancy services
What happened
Parliamentary and Health Service Ombudsman awarded this contract to Reply Limited worth £4,500,000 on 21 May 2025. The contract runs until 8 Jun 2027.
Description
The Digital Ombudsman Contract to enhance the casework system by using digital technologies. PHSO will work with a chosen Digital Partner over the duration of the contract.
Awarded supplier
Supplier
Reply Limited
Award value
£4,500,000
Award date
21 May 2025
Contact
Address
City Gate, 51 Mosley Street, Manchester, M2 3HQ
Email
Identifiers
Buyer reference
PAHSO001-DN777880-75124297
Notice ID
ca915705-f64f-40f1-9d95-e26ddf4e004b-849067
OCID
ocds-b5fd17-a56d959a-4e13-4ff7-b102-0a8a712d48a1
Explore related tenders
External ID: cf-ocds-b5fd17-a56d959a-4e13-4ff7-b102-0a8a712d48a1 • Added 3 October 2026